Key drivers for using digital tools for health are to address performance gaps in the health system and to increase access to quality, timely, actionable information for the health workforce and health-seeking individuals. With ongoing technology advances, there has been a corresponding rise globally in the development and use of digital technologies in health and for health, to support person-centred healthcare as well as to augment routine prevention, management, diagnostic interventions and health care coordination by the health workforce. The updated Classification aims to serve as a resource for:
- Systematizing the language used to describe needs and challenges present in the health system or experienced by users that may be addressed by digital interventions;
- Standardizing the documentation, analysis, and reporting of digital interventions (DHIs), applications and services in health;
- Articulating the digital capabilities (i.e., DHIs) which may be employed within digital technologies for health, to facilitate the development of requirements documentation;
- Supporting the categorization of digital services and applications for digital health in support of inventory analysis, planning and investment coordination
As the health sector continues to leverage digital in health, and technology evolves over time, it is important to ensure the availability of up-to-date resources to guide and support this work. The Classification is a resource that can help stakeholders focused on health work alongside those focused on technology to understand and prioritize the development of, and implementation of digital technologies that respond to evolving priority health needs. It also provides a standardized nomenclature in support of designing research and curating findings on how digital health interventions contribute to health goals.
WHO has made available a feedback form, which can be accessed here, to allow interested stakeholders to propose additions, improvements or highlight other feedback that can feed into future updates.